Help centre
FREQUENTLY ASKED QUESTIONS
How Do I Place An Order?
You can buy products directly from our shop page or contact us via email or via our phone line.
How Do I Pay?
You can pay online via Afterpay, PayPal, or with a credit/debit card.
How Are Online Orders Sent?
They are dispatched with a courier company. We will furnish you with a waybill for tracking purposes.
What If I Want To Buy in Bulk?
Please contract Andrew directly to discuss pricing for bulk orders. Pricing and logistics costs can be negotiated on large orders.
Is Your Product Approved By Regulators & Certified?
Of course! It has to be. Not only does it conform as AS (Australian) standards for Safety Footwear. It is also tested and approved by ITS International, and certified by BSI Australia. We don’t take chances. Neither should you.
What Makes A Safety Shoe, A Safety Shoe?
A toe cap protector (steel or composite) offering 200 Joules of resistance (20kg weight dropped from about 1 metre above the toe). Slip resistance is measured in either SRA, SRB, or SRC levels. Anti-static or non-conductive soles made from either Polyurethane or Rubber, respectively. An oil, acid, petrol, diesel, and chemical-resistant sole. A strong and abrasion-resistant upper. Predominantly manufactured out of genuine leather animal hides.
Will One Style Fit All Work Environments?
Definitely not. And again, it is why we don’t simply offer one boot or one shoe for all work environments. It would make our lives much easier to simply have one boot style and one shoe style! But every work environment has different needs and risks. This is why we have different styles in our range – each suited to a specific need or risk assessed on site.
Do You Have A Catalogue?
We have a digital catalogue for download, and have hard copies which you can enquire about. Otherwise our website should answer all your questions about the various styles.
Do You Have Accessories?
We have men’s and ladies’ industrial/anti-bacterial/anti-static socks, and super comfortable innersoles and footbeds. All in our SHOP. These are truly magnificent articles and add the next level of comfort and cushioning. Most styles come standard with comfort insoles, but extra pairs can be purchased separately. The socks have a composition of 76% cotton, 22% polyamide/elastane, and 2% silver for anti-bacterial properties. We cannot recommend them enough.